Shipping policy
Order Processing Time
All orders are processed within 1β3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped out as soon as possible.
π Shipping Times & Rates
Canada & USA
- Standard Shipping: 7β30 business days
International Shipping
- Estimated Delivery Time: 10β45 business days
- Shipping rates are calculated at checkout depending on your location.
β οΈ Please note: Delivery times may vary due to customs, weather, or carrier delays.
π Dropshipping Disclaimer
We work with global suppliers to bring you the best products at competitive prices.
As a result, your order may be shipped from different warehouses around the world.
- Items may arrive in separate packages
- Packaging may differ depending on supplier
π Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can track your order anytime using our tracking page or the carrierβs website.
π Delays & Unexpected Issues
While we strive to deliver your order on time, delays may occur due to:
- High demand
- Customs processing
- Carrier issues
If your order is delayed beyond the expected timeframe, please contact us.
β Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for:
- Orders shipped to incorrect addresses provided by customers
π¦ Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered by the carrier.
If you experience an issue, please contact the shipping carrier directly.
π© Contact Us
If you have any questions about your order, feel free to reach out:
- Email: hello@evcarchargestations.com
- Response time: 24β48 hours